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FuturistU > Innovation & Change > Opportunity Hunting > Module 4 / 4

Clusters

Instructor: Jeremy Gutsche
Hunt for meaningful clusters of opportunity. This is the sweet spot for most great opportunities, and what you'll learn to do in this module.What Trend Hunter refers to as a cluster is what many would call trends; however, the word trend is too broad. It can refer to next fall’s fashionable color or to macro-trends like the green movement. These trends are somewhat useful but too generic to enable breakthrough thinking.

Clustering is the art of identifying insights that are meaningful to your customer. To create clusters, you’ll need to collect your observations from trend hunting and filter through the noise.
Workshop Questions:
1. How could you cast a wider net when seeking inspiration?
2. What do you know about your target demographic that they don't know about themselves?
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Insights by Trend Hunter AI

Custom Chatbot
Brands are launching services that enable fast creation of personalized chatbots
Trend - Businesses offer tools enabling clients to build fully-functional chatbots quickly. These bots are trained on custom datasets, making them suitable for internal, consumer-facing, or consulting purposes. Businesses across numerous industries can benefit from personalized low-cost chatbots.
Workshop Question - How can your brand leverage personalized chatbot technology to enhance customer service or streamline workflow?
7.2
Score
Popularity
Activity
Freshness
Patterns
Megatrends
AI Support
Businesses are incorporating AI chatbots for instant customer service at scale
Trend - Businesses are moving customer service units toward artificial intelligence. AI chatbots for customer service have complete knowledge of any trained dataset, and can deliver instant answers to any related question to any number of customers at a time. This scalability saves money for the business and time for the consumer.
Workshop Question - How can your brand utilize trained AI chatbots to improve the online shopping experience, or post-sale support experience, for customers?
7.7
Score
Popularity
Activity
Freshness
Patterns
Megatrends
AI Art
Platforms are simplifying the detailed art-creation process for all users.
Trend - Companies have turned artificial intelligence algorithms toward the art industry with convenient platforms that generate detailed artwork based on a simple text prompt. These platforms can replicate specific art styles and are capable of depicting specific subjects in true-to-life detail.
Workshop Question - How could your brand streamline user experiences with artificial intelligence?
7.5
Score
Popularity
Activity
Freshness
Patterns
Megatrends
AI Fitness
Fitness apps and systems are using AI to help users exercise and assess their health
Trend - As more people exercise at home, brands are releasing apps and fitness systems that are based in smart technology. These systems assess everything from an individual's health to their workouts, and guide them through personalized workouts that adjust based on needs, form and changing goals.
Workshop Question - How could your brand use smart technology to help consumers progress in their personal goals?
7.4
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Customized Makeup
Cosmetic brands make customized formulas and tools more accessible
Trend - Some brands are making personalization in beauty more accessible with formulas and tools that can be customized to consumers' color or application preferences. These customizable formulas are easy to access and more affordable than personalized beauty typically allows.
Workshop Question - How could your brand add an element of customization into its product/service?
5.1
Score
Popularity
Activity
Freshness
Patterns
Megatrends
SMS Support
Text-based customer support services prioritize convenience and quick communication
Trend - Traditional forms of customer support like going in-store or calling in and being put on hold are slowly being pushed aside for more modern, convenient options. Now, SMS-based customer support programs offer quicker service that requires less patience from both parties.
Workshop Question - How could your brand reduce friction in the customer service journey?
3.8
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Metaverse Support
The customer service experience will become more immersive through the metaverse
Trend - As the metaverse expands, customer service in the metaverse is becoming a recognized innovation that can create more valuable support experiences. Brands in this space are already finding ways to better engage with customers that foster mutual empathy and more efficient processes.
Workshop Question - How could your brand use the metaverse to enhance its customer support services?
4.7
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Kids' Production
Toy brands help children learn the foundations of production and content
Trend - Brands are helping foster children's interest in creating content with toys and products that help kids learn the basics of recording--and even editing--content. These toys are especially popular as more kids show interest in digital creative expression.
Workshop Question - How is your brand adapting to the preferences of today's digital natives?
7.7
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Fiber Beverage
Brands ensure a high fiber content in unlikely beverages
Trend - Brands in the beverage industry are prioritizing the inclusion of natural fiber into beverages that are typically considered unhealthy. Everything from sodas to canned lattes are now touting their fiber content.
Workshop Question - How could your brand balance function and indulgence for its customers?
6.8
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Sweet Potato Beverage
Brands are using sweet potatoes as a key ingredient in beverages
Trend - Brands in the beverage space are using the unlikely ingredient sweet potato to add nutritional value and natural sweetness to various beverages. Products in this space include sweet potato-based teas and and coffee drinks.
Workshop Question - How is your brand prioritizing novelty in its product/service?
4.2
Score
Popularity
Activity
Freshness
Patterns
Megatrends