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Intro to Marketing in the Crisis of Authenticity

Instructor: Gil Haddi
Marketing in the Crisis of Authenticity
Download the Marketing in the Crisis of Authenticity Trend Report
We’ve all heard that today’s consumers value authenticity, but their trust in brand messaging has eroded over time as it becomes more difficult to sift through false advertising. Modes of communication that consumers have previously relied on, including peer reviews and unbiased influencers no longer seem to be sources of truth and integrity.

In this module, Trend Hunter’s SVP of Client Success, Gil Haddi, introduces the 3 biggest marketing tactics any brand can leverage in order to build trust in the eyes of the unsure consumer. Through the modules of Co-Branded Influence, Instant Gratification and AI Engagement, you will uncover ways to adjust brand messaging to adapt to the crisis of authenticity – and it’s a lot simpler than you may think.
Related Trend Report: Marketing in the Crisis of Authenticity
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Insights by Trend Hunter AI

Workflow Orchestration
Agentic AI are consolidating business tasks into guided environments

Trend - A growing set of business tools now combine planning, generation, analysis, and optimization within a single environment that users can follow, supervise, and edit. Especially visible in marketing, design, hiring, and web creation domains, vendors are packaging these AI tools around complete, editable job flows rather than isolated features. The goal is to keep context intact and productivity high as work progresses across stages.

Workshop Question - How could your brand turn a fragmented multi-step task into one guided flow that still leaves key decisions to the user?
5.3
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Participatory Retail
Stores are becoming hands-on learning environments for shoppers

Trend - The brick-and-mortar retail environment is being redesigned around hands-on participation add-ons rather than solely display-led browsing. Stores are organizing workshops, DIY stations, community events, and other types of activations that align with their branding, industry, and product offerings. This shift gives shoppers a reason to physically show up in stores, beyond their need for a purchase.

Workshop Question - How could your brand turn product discovery into a guided activity that helps customers learn, test, or create something for themselves?
7.3
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Destination Beauty
Beauty retailers are turning stores into interactive trial experiences

Trend - Beauty retail is expanding beyond product display into environments built for testing, play, and social sharing. Phydigital store experiences, interactive pop-ups, and other temporary activations are being deployed to encourage longer visits and more meaningful consumer engagement. Many of these concepts borrow cues from entertainment, fandom, and cultural storytelling rather than classic merchandising.

Workshop Question - How could your brand turn a routine purchase environment into a place people would choose to spend time in?
8.6
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Beauty Hotline
Beauty brands launch text and call helplines for personalized support
Trend - Beauty brands are launching text and call helplines as interactive campaign activations that invite consumers to receive personalized recommendations, confidence boosts, and real-time beauty guidance— evolving campaigns into two-way conversations.
Workshop Question - How can your campaign invite consumers into a personalized conversation instead of simply delivering a message?
7.8
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Experiential K-Beauty
Immersive K-beauty pop-ups are redefining product discovery and retail
Trend - As experiential retail evolves, K-beauty brands are launching pop-ups where skincare diagnostics, interactive product testing, personalized consultations and visually curated installations transform product discovery into multisensory experiences that reinforce brand identity and engagement.
Workshop Question - How can your brand create physical experiences that strengthen consumer affinity?
9
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Experiential Poster
Physical, touchable media is being reintroduced to deepen sensory engagement
Trend - Brands are incorporating tactile elements into billboards and posters to create immersive, multi-sensory experiences. From textured surfaces to interactive materials, these physical formats invite touch and smell, transforming passive ad spaces into memorable, hands-on brand encounters.
Workshop Question - How can your brand use physical interaction to create more memorable consumer touchpoints?
8.5
Score
Popularity
Activity
Freshness
Patterns
Megatrends
K-Pop Noodles
Brands are using K-Pop idols to market their noodle products to Gen Z shoppers
Trend - Asian noodle companies are increasingly leveraging the influence of Korean pop celebrities to market their products. From celebrity-branded packaging to musical campaigns, these partnerships aim to increase sales while also naturally tapping into what consumers know as an idol's guilty pleasure.
Workshop Question - How can your company respond to a cultural phenomenon in a way that is authentic to its branding?
7.5
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Human-Powered
Brands launch services that are 100% powered by people
Trend - From Write.ad’s 24-hour human-written ad copy to Literal Humans’ editorial-style storytelling and Del Real Foods’ “Abuela Intelligence” campaign, a wave of brands are leaning on people, not algorithms, to deliver creativity, wisdom, and authentic connection.
Workshop Question - How could your brand inject more human voice and lived perspective into the experiences you create?
6
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Sparkling Cannabis
THC Brands are launching low-dose sparkling waters for comfortable buzzes
Trend - Cannabis brands are rolling out low-dose THC-infused sparkling waters designed to offer a subtle cannabis experience in a refreshing beverage format. These drinks combine crisp, sparkling water with carefully measured amounts of THC, offering low-dose alternatives to traditional products.
Workshop Question - How can your brand innovate to offer a mindful consumption experience that aligns with modern consumers' preferences for low-dose and wellness-focused products?
6.1
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Boldened Snack
Packaged snack brands are refreshing packaging portfolios to improve recognition
Trend - CPG snack brands are refreshing their packaging designs to draw more attention to their products while emphasizing standout features. These features include better-for-you ingredients and reduced environmental impact, with intent to capture younger audiences with such practices.
Workshop Question - How might we innovate our brand's approach to packaging and product design to effectively resonate with environmentally conscious and health-focused younger consumers?
5.9
Score
Popularity
Activity
Freshness
Patterns
Megatrends