Intro to New Business Models
In this module, Senior Research Advisor and Futurist Mary Van Puymbroeck will take you through the three macro trends driving this evolution forward; Many-to-Many, Simplicity and Instant Entrepreneurship.
Trend - Retail AI is moving beyond dashboards into systems that detect patterns, surface recommendations, and initiate merchandising actions. Brands are using these tools to shorten the gap between insight and execution in stores and digital channels. Retailers are also connecting discovery, assortment, and ordering logic more tightly so products can be surfaced and acted on within the same flow. The new value proposition is a move from passive analytics to software that is expected to influence commercial outcomes directly.
Trend - Home backup products are being designed as modular systems rather than fixed-capacity units, and expandable power setups are showing up across both plug-in and solar-compatible formats. Brands are pairing base stations with add-on batteries so households can scale storage over time. This approach is intended to let consumers start smaller and add capacity as their routines or risk tolerance change.
Trend - Portable energy products are being designed as more complete toolkits rather than single-purpose backups. Across chargers, power banks, and larger stations, brands are bundling multiple functions into one device to reduce what people need to carry. This range shows brands responding to consumer expectation in different form factors: one purchase should cover more charging scenarios.
Trend - Agentic productivity platforms are shifting focus from general all-purpose dashboards to intentional, objective-driven systems. These systems integrate each element of task setup into one place, enabling quick and clear progression toward objectives by aggregating relevant, rather than generic, resources, information, and recommendations that would normally require multiple tools.
Trend - A growing set of business tools now combine planning, generation, analysis, and optimization within a single environment that users can follow, supervise, and edit. Especially visible in marketing, design, hiring, and web creation domains, vendors are packaging these AI tools around complete, editable job flows rather than isolated features. The goal is to keep context intact and productivity high as work progresses across stages.
Trend - Customer-facing software is shifting from simple chat support to systems that can answer calls, field messages across channels, and complete basic service tasks on a company’s behalf. These systems are beneficial for offloading repetitive tasks, reducing wait times, and helping staff invest more time in higher-value work and relationship management.