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Intro to New Business Models

Instructor: Mary Van Puymbroeck
New Business Models
Download the New Business Models Trend Report
Today's rapidly changing business landscape means it can be hard to find strategic clarity. The rise of the peer-to peer economy and the direct-to-consumer disruption of multiple industries has shifted power from industry heavyweights into the hands of startups and small businesses that are more responsive to shifting consumer needs. But since the advent of the gig and sharing economies, how has our world changed?

In this module, Senior Research Advisor and Futurist Mary Van Puymbroeck will take you through the three macro trends driving this evolution forward; Many-to-Many, Simplicity and Instant Entrepreneurship.
Related Trend Report: New Business Models
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Insights by Trend Hunter AI

Autonomous Merchandising
Retail systems now recommend and act on product decisions

Trend - Retail AI is moving beyond dashboards into systems that detect patterns, surface recommendations, and initiate merchandising actions. Brands are using these tools to shorten the gap between insight and execution in stores and digital channels. Retailers are also connecting discovery, assortment, and ordering logic more tightly so products can be surfaced and acted on within the same flow. The new value proposition is a move from passive analytics to software that is expected to influence commercial outcomes directly.

Workshop Question - How could your brand turn customer and operational signals into timely actions, not just reports?
6.4
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Power Modularity
Household energy systems are arriving in stackable formats

Trend - Home backup products are being designed as modular systems rather than fixed-capacity units, and expandable power setups are showing up across both plug-in and solar-compatible formats. Brands are pairing base stations with add-on batteries so households can scale storage over time. This approach is intended to let consumers start smaller and add capacity as their routines or risk tolerance change.

Workshop Question - How could your brand turn a one-time purchase into a system customers can expand over time?
6.2
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Power Convergence
Charging devices increasingly combine portability, speed, and feedback

Trend - Portable energy products are being designed as more complete toolkits rather than single-purpose backups. Across chargers, power banks, and larger stations, brands are bundling multiple functions into one device to reduce what people need to carry. This range shows brands responding to consumer expectation in different form factors: one purchase should cover more charging scenarios.

Workshop Question - How could your brand combine multiple everyday functions into one simpler product or service experience?
7.4
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Intent Interfaces
Work software parses goals, surfaces assets, and suggests next steps for review

Trend - Agentic productivity platforms are shifting focus from general all-purpose dashboards to intentional, objective-driven systems. These systems integrate each element of task setup into one place, enabling quick and clear progression toward objectives by aggregating relevant, rather than generic, resources, information, and recommendations that would normally require multiple tools.

Workshop Question - How could your brand turn a customer or employee goal into a ready-to-review plan instead of making them navigate tools step by step?
6.1
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Workflow Orchestration
Agentic AI are consolidating business tasks into guided environments

Trend - A growing set of business tools now combine planning, generation, analysis, and optimization within a single environment that users can follow, supervise, and edit. Especially visible in marketing, design, hiring, and web creation domains, vendors are packaging these AI tools around complete, editable job flows rather than isolated features. The goal is to keep context intact and productivity high as work progresses across stages.

Workshop Question - How could your brand turn a fragmented multi-step task into one guided flow that still leaves key decisions to the user?
5.3
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Service Copilots
Businesses are automating repetitive tasks with AI to free staff for exceptions

Trend - Customer-facing software is shifting from simple chat support to systems that can answer calls, field messages across channels, and complete basic service tasks on a company’s behalf. These systems are beneficial for offloading repetitive tasks, reducing wait times, and helping staff invest more time in higher-value work and relationship management.

Workshop Question - How could your brand use automated assistance to remove routine friction while preserving easy access to a person when it matters most?
6.4
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Conscious Continuity
Fashion retail is shifting toward traceable and circular ownership
Trend - Fashion and textile brands are merging product traceability with circular retail models—allowing consumers to track sourcing, materials, or ownership histories while participating in conscious ecosystems; systems in which extend product lifecycles to reduce textile waste and overproduction.
Workshop Question - How could your brand create more sustainable experiences that encourage longer product lifecycles and deeper consumer trust?
5.9
Score
Popularity
Activity
Freshness
Patterns
Megatrends
AI Sustainability
AI brands are creating sustainability-focused ESG tools for businesses
Trend - AI-powered sustainability tools are emerging as assets for businesses aiming to reduce their environmental impact. These tools utilize artificial intelligence to analyze data, predict outcomes, and optimize processes, enabling businesses to make more informed sustainability decisions.
Workshop Question - How might your brand leverage AI to enhance sustainability efforts and meet the growing demand for transparency and accountability among environmentally-conscious consumers?
4.8
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Omnichannel Acceleration
Brands diversify retail presence across digital & physical channels
Trend - As traditional DTC models face growing challenges from supply chain disruptions and shifting consumer preferences, brands are rapidly expanding their presence across multiple retail channels. This expansion includes leveraging retail media networks, exploring social commerce, maintaining brick-and-mortar locations, and creating seamless experiences between digital and physical touchpoints.
Workshop Question - How can your brand create more seamless connections between its various retail channels?
4.9
Score
Popularity
Activity
Freshness
Patterns
Megatrends
AI Service Automation
Service as a software AI solutions transform back-office operations
Trend - While consumer-facing AI applications continue to capture public attention, innovative companies are developing AI-powered solutions that transform traditionally human-intensive back-office operations. These solutions are creating new efficiencies in areas like accounting, compliance, customer service, and operational management by augmenting or automating routine tasks while maintaining service quality.
Workshop Question - How could your organization leverage AI to scale its service operations more efficiently?
4.1
Score
Popularity
Activity
Freshness
Patterns
Megatrends