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Intro to Consumer Behavior & Trend Tensions

Instructor: Shelby Walsh
Unpacking Consumer Behavior
Download the Unpacking Consumer Behavior Trend Report
There are always dominant trends when it comes to changing consumer behaviors. However, we often see divergent trends emerging not too far behind. More often than not, opposing trends exist because of one another. Connected living is a massive trend, but digital distrust is also on the rise. We want to be eco-conscious, but we also don’t want to give up the conveniences disposable culture grants us. We champion authenticity, but then post highly edited versions of our life online.

At Trend Hunter, we have the privilege of speaking to some of the brightest minds globally in innovation and found that many have relied on divergence to help better identify whitespace opportunities. At Coke, they call this idea of divergent trends “trend tensions” – macro forces of change which could be geopolitical, opposing beliefs, technological changes or opposing consumer behaviors. This idea inspired this module today which will explore the tensions behind social circles, personal brand, and minds of consumers today.
Related Trend Report: Unpacking Consumer Behavior
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Insights by Trend Hunter AI

Imperfect Marketing
Brands are turning real-life blunders into authentic connection opportunities
Trend - Marketing campaigns are shifting from showcasing perfect customer experiences to highlighting genuine consumer blunders and everyday failures. Rather than airbrushed perfection, these campaigns feature real spilled milk, burnt dinners, muddy footprints, and authentic human moments that resonate with consumers' actual lived experiences.
Workshop Question - Younger demographics quickly spot inauthenticity -- how might you authentically capture “messy moments” in a way that feels playful rather than patronizing?
6.9
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Crime Comedy
Brands launch products with lighthearted spins on true crime stories
Trend - Brands across various industries, such as apparel, accessories, trinkets, and foodservice, are launching products inspired by popular true crime stories. These products offer comedic twists and messaging in order to lighten the mood and help consumers cope with the horror of the situations.
Workshop Question - How can we incorporate dark humor into our brand strategy to transform unsettling themes into lighthearted experiences that resonate with our audience?
7
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Omnichannel Acceleration
Brands diversify retail presence across digital & physical channels
Trend - As traditional DTC models face growing challenges from supply chain disruptions and shifting consumer preferences, brands are rapidly expanding their presence across multiple retail channels. This expansion includes leveraging retail media networks, exploring social commerce, maintaining brick-and-mortar locations, and creating seamless experiences between digital and physical touchpoints.
Workshop Question - How can your brand create more seamless connections between its various retail channels?
5.3
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Trend Campaign
Brands are encouraging consumers to post in campaigns to start widespread trends
Trend - Brands are taking to social media platforms to launch interactive campaigns that encourage users to post unique content to enter. These post-based campaigns are intended to start wider spread trends where consumers boost the reach of the campaign far beyond its original audience.
Workshop Question - How can we leverage interactive and participatory elements in our marketing campaigns to inspire user-generated content that catalyzes new trends on social media?
4.4
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Controlled Impulse
Budgeting and savings apps are used by Millennials to prevent impulse purchases
Trend - While personal finance management apps have existed for over a decade, the introduction of artificial intelligence (AI) and data collection algorithms have made recent apps far more effective than before. These modern budgeting apps are used to prevent unnecessary spending while saving toward goals.
Workshop Question - How can your brand leverage AI and data collection to help its customers make more informed purchasing decisions?
3.9
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Decorative Fridge
Influencers are decorating the inside of their fridges for 'Fridgescaping'
Trend - Decorating the inside of one's fridge is a trend called 'Fridgescaping' that is gaining popularity on social media platforms. Fridgescaping involves neatly sorting all fridge contents while adding decor in empty spaces, such as photos or fake plants.
Workshop Question - How could your brand adjust its products or services to meet a certain demographic based on social media trends?
6.5
Score
Popularity
Activity
Freshness
Patterns
Megatrends
GLP-1 Response
Food brands are adjusting portion sizes as weight management drugs gain popularity
Trend - As GLP-1 weight management drugs gain popularity, food companies are responding by adjusting the ingredients and portions in their products. Particularly in the CPG market, retailers are offering smaller products richer in proteins and fibers, as there are more in-line with consumer needs.
Workshop Question - How could your company adjust its products or services in response to the growing popularity of GLP-1-related drugs?
7
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Decentralized Affiliate
New ecommerce apps enable everyday consumers to earn commissions
Trend - Tech companies are revolutionizing affiliate marketing by launching new shopping apps that break down traditional barriers. Platforms like Locker are leading the charge by ditching the follower-count and aesthetic requirements that often exclude potential affiliates. This inclusive approach opens the affiliate ecosystem to a wider range of consumers, empowering everyone to become a brand advocate and earn from their genuine endorsements.
Workshop Question - How can your brand empower everyday consumers to share genuine product recommendations?
5.1
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Small-Format Retail
More retailers are rolling out small-format stores with curated offerings
Trend - Retail is entering a "less-is-more" era, driven by consumer desire for curated shopping experiences that simplify decision-making. Consumers, overwhelmed by past excess, now value well-edited selections that simplify decision-making. This trend prioritizes quality and guidance over sheer quantity.
Workshop Question - How can your brand refocus its approach to retail by becoming a trusted curator of products, simplifying decision-making for consumers?
5.4
Score
Popularity
Activity
Freshness
Patterns
Megatrends
Embedded Lending
Tech companies enhance their offerings with Buy Now, Pay Later financial services
Trend - Embedded lending is reshaping financial services by allowing non-financial companies to offer loans and financing, such as Buy Now, Pay Later (BNPL) options exemplified by Apple Pay Later. This trend extends beyond consumer finance into the B2B realm, providing small and medium-sized businesses with faster access to capital through various funding methods like merchant cash advances and revenue-based financing.
Workshop Question - How can your brand leverage embedded lending to enhance customer experiences and create new revenue streams through tailored financial solutions?
2.3
Score
Popularity
Activity
Freshness
Patterns
Megatrends